Privacy Policy
Effective Date: 1st April, 2026
At MfunL, we respect your privacy and are committed to protecting the information you share with us. As a healthcare digital marketing agency, we understand the sensitivity of both business and patient-related data.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
1. Who We Are
MfunL is a healthcare digital marketing agency based in Kolkata that helps doctors, clinics, and hospitals improve visibility, generate patient leads, and convert inquiries into appointments through Google SEO, Meta Ads, Google Ads, Websites, and digital strategies.
2. Information We Collect
a) Personal & Contact Information
- Name, phone number, email address
- Clinic/hospital name and designation
- Location and contact details
b) Business & Marketing Information
- Website details
- Marketing goals and campaign requirements
- Advertising budgets and strategies
c) Patient/Lead Information (On Behalf of Clients)
As part of lead generation campaigns, we may collect:
- Patient inquiries through forms, ads, or landing pages
- Appointment requests
- Basic health-related queries (only when voluntarily submitted)
⚠️ We do not collect or store detailed medical records unless explicitly required and agreed upon under strict confidentiality.
3. How We Use Your Information
We use your data to:
- Deliver healthcare digital marketing services
- Generate and manage patient leads
- Improve campaign performance (SEO, Google Ads, Meta Ads, etc.)
- Build and manage websites and online platforms
- Communicate updates, reports, and strategies
- Train client teams to convert leads into appointments
Our focus is not just generating leads, but helping convert them into real patient bookings.
4. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share data only with:
- Advertising platforms (e.g., Meta, Google) for campaign execution
- Analytics tools for lead tracking
- Internal team members handling your project
All tools and partners follow industry-standard data protection practices.
5. Data Security
We implement appropriate safeguards to protect your data:
- Secure servers and encrypted communication
- Access control for authorised personnel only
- Regular monitoring and system updates
However, no system is completely secure, and data should be shared responsibly.
6. Cookies & Tracking Technologies
Our website may use cookies to:
- Analyse visitor behavior
- Improve website performance
- Optimise marketing campaigns
You can disable cookies via your browser settings.
7. Healthcare Data Responsibility
Since we work with healthcare brands:
- We ensure ethical and compliant marketing practices
- We avoid misleading medical claims
- Clients are responsible for the accuracy of medical content and services promoted
8. Data Retention
We retain data only as long as necessary to:
- Deliver services effectively
- Maintain business and reporting records
- Comply with legal and regulatory requirements
9. Your Rights
You have the right to:
- Access your personal data
- Request corrections or updates
- Request the deletion of your data
To exercise these rights, contact us at:
info@mfunl.com
10. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices or content.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated effective date.
12. Contact Us
MfunL
📍 P-534, Raja Basanta Roy Road. 3rd Floor. Near Southern Avenue, Lake Kali Bari. Kolkata – 700029, India
📞 8336920676
📧 info@mfunl.com
