Terms & Conditions

Effective Date: 1st April, 2026

Welcome to MfunL. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use our website or services.

1. About MfunL

MfunL is a healthcare digital marketing agency based in Kolkata, providing services such as SEO, Google Ads, social media marketing, website design, ORM, lead generation, and patient conversion management for doctors, clinics, and hospitals.

2. Acceptance of Terms

By using our website or engaging our services, you confirm that:

You are legally capable of entering into a binding agreement
You agree to follow all applicable laws and regulations
You accept these Terms & Conditions in full

3. Scope of Services

MfunL provides customised healthcare marketing services, including but not limited to:

Healthcare SEO & PPC (Google Ads, Meta Ads)
Social media marketing & content creation
Website design and development
Patient lead generation and conversion strategies
Online reputation management

Our services are personalised to improve visibility, generate patient inquiries, and increase appointment bookings.

4. Payment Terms

Services typically begin with an advance payment (usually 50% for website and full advance for digital marketing services)
Remaining payments are structured as per the agreed proposal or contract
Delayed payments may lead to service suspension

MfunL maintains a transparent payment structure to ensure smooth working relationships.

5. Client Responsibilities

To ensure effective results, clients agree to:

Provide accurate business and medical information
Approve content, ads, and campaigns in a timely manner
Comply with ethical and legal medical advertising guidelines
Avoid misleading or false claims related to healthcare services

6. Lead Generation Disclaimer

While MfunL focuses on generating patient inquiries and improving conversion rates:

We do not guarantee a fixed number of leads or patients
Results may vary based on competition, budget, location, and market demand
Conversion of leads into patients depends on client-side handling and response

We may provide training and guidance to improve conversion outcomes.

7. Intellectual Property

All content, designs, strategies, and materials created by MfunL and reviewed by client remain the property of client unless otherwise agreed
Clients has usage rights
Unauthorised use, reproduction, or redistribution is prohibited

8. Third-Party Platforms

Our services involve third-party platforms such as:

Google Ads
Meta (Facebook & Instagram)
Website hosting providers
Analytics tools

MfunL is not responsible for:

Policy changes made by these platforms
Account suspensions due to violations
Platform downtime or technical issues

9. Limitation of Liability

MfunL shall not be held liable for:

Business losses, revenue loss, or indirect damages
Changes in search engine algorithms or ad policies
Performance fluctuations due to external factors

All services are provided on a best-effort basis.

10. Confidentiality

We maintain strict confidentiality of:

Client data
Business strategies
Patient lead information

We do not disclose or share confidential information without consent, except as required for service execution.

11. Termination of Services

Either party may terminate the agreement by:

Providing prior written notice (as per contract terms)

MfunL reserves the right to terminate services if:

Payment terms are violated
Misuse of services is detected
Unethical or illegal practices are involved

12. Website Usage

By using our website, you agree not to:

Engage in unauthorised access or data scraping
Use the website for unlawful purposes
Attempt to disrupt website functionality

13. Healthcare Compliance Disclaimer

MfunL promotes ethical healthcare marketing:

We do not endorse false medical claims
We encourage transparency and patient education
Final responsibility for medical accuracy lies with the client

14. Modifications to Terms

MfunL reserves the right to update these Terms & Conditions at any time. Changes will be reflected on this page with an updated effective date.

15. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the Kolkata courts.

16. Contact Information

MfunL
📍 P-534, Raja Basanta Roy Road. 3rd Floor. Near Southern Avenue, Lake Kali Bari. Kolkata – 700029, India
📞 8336920676
📧 info@mfunl.com